Gefühlsarbeit in Pflege und Betreuung: Sichtbarkeit und by Silvia Neumann-Ponesch,Alfred Höller

By Silvia Neumann-Ponesch,Alfred Höller

Gefühlsarbeit wird von Pflegenden täglich geleistet. Die Aufgabe verlangt ein hohes Maß an Sensibilität und Konzentration, erfolgt jedoch meist unbewusst und wird daher häufig nicht als hochqualitativer professioneller Teil der Arbeit wahrgenommen. Die Autoren heben daher die Bedeutung der Gefühlsarbeit für die Pflege hervor, geben Einblicke in zugrundeliegende Theorien und erläutern Prinzipien und Rahmenbedingungen. Zahlreiche Beispiele und daraus abgeleitete Handlungsanweisungen und Vorschläge für die Ausbildung schlagen die Brücke in die Praxis.

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