Implementing Virtual Reference Services: A LITA Guide by Beth C. Thomsett-Scott

By Beth C. Thomsett-Scott

Social net applied sciences current a regularly complicated array of recommendations for answering person reference questions. utilizing twenty years event as a reference librarian operating throughthe improvement of digital reference and the mixing of latest instruments and applied sciences into the undefined, Thomsett-Scott lays out how libraries are utilizing seller prone equivalent to LibraryH3lp, LibAnswers, and textual content a Librarian, in addition to unfastened instruments like Twitter and Google Voice for his or her reference wishes. Practitioners supply info on digital reference prone resembling Twitter seek, immediate messaging companies similar to Google Voice and Chat, and collaborative prone akin to My information Quest.

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