The Hands-On Project Office: Guaranteeing ROI and On-Time by Richard M. Kesner

By Richard M. Kesner

monetary pressures have pressured IT executives to illustrate the speedy and calculable ROI of recent expertise deployments. regrettably, present IT provider supply usually drifts with out critical notion as to how strategy advancements could lead on to better functionality and shopper delight.

The Hands-On undertaking workplace: ensuring ROI and On-Time supply bargains the confirmed tactics, innovations, and instruments that IT managers can use to instantly increase the supply of IT services and products. This compendium of most sensible practices and useful concepts info uncomplicated, deployable frameworks, functional instruments, and time-tested most sensible practices for winning IT carrier and undertaking supply administration.

Recognizing how your tech employees can do extra with much less, this practitioner's instruction manual describes how one can higher coordinate paintings efforts, carry venture groups dependable, and converse and reveal the significance of IT providers for your corporation as a complete. by means of explaining tips on how to streamline the services that catch and file information regarding IT supply, this quantity clarifies roles, duties, shopper expectancies, and function measures, leading to greater provider and efficiency.

Emphasizing the institution of methods that lead to repeatable luck, the ebook offers quick implementable options for IT body of workers confronted with the day-by-day administration of huge, complicated systems.

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