Toxic Nursing: Managing Bullying, Bad Attitudes, and Total by Cheryl Dellasega,Rebecca Volpe

By Cheryl Dellasega,Rebecca Volpe

Nurse managers and nurse directors in any respect degrees are often faced by way of the necessity to deal with worker concerns coming up from interpersonal relationships. those contain: clash (relational aggression or covert bullying), cynicism (negative paintings attitudes), and calamity (drama and overt antagonism). As a far wanted stick with as much as whilst Nurses harm Nurses (STTI, 2011), this ebook deals various concrete thoughts for universal worker demanding situations that nurse supervisors face.

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